Last updated: 5 June 2026
These Terms of Service ("Terms") govern your access to and use of FleetX at www.fleetx.ie and app.fleetx.ie (collectively, "the Service"), operated by FleetX Limited, a company registered in Ireland under company number 7798, with its registered office at Aylmer Road, Kilmactalway, Dublin 22, D22 FX00 ("FleetX", "we", "us", "our").
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
FleetX is a web-based fleet management platform for Irish SPSV (taxi) fleet owners. It provides tools for tracking compliance documents, managing driver records, recording rent payments, and generating revenue reports.
The Service is intended for use by businesses and sole traders operating taxi fleets in the course of their business. By using the Service, you confirm that you are acting for purposes relating to your trade or business and not as a consumer.
We reserve the right to modify, suspend, or discontinue the Service at any time, with reasonable notice to active subscribers where practicable.
You must register an account to use FleetX. You agree to:
FleetX is offered on a monthly subscription basis. By subscribing, you authorise us to charge your payment method on a recurring monthly basis at the rate applicable to your chosen plan.
You retain full ownership of all fleet data you enter into FleetX - vehicle records, driver information, financial data, and compliance documents. You grant us a limited licence to store and process this data solely for the purpose of providing the Service to you.
We do not sell, transfer, or use your fleet data for any purpose other than operating FleetX. See our Privacy Policy for full details.
Where you enter personal data about other people into the Service (for example, your drivers' details), you act as the data controller of that data and FleetX acts as your data processor. That processing is governed by the Data Processing Agreement set out in Schedule 1 to these Terms, which forms part of these Terms.
You agree not to:
FleetX provides tools to help you track and manage SPSV compliance. However, you are solely responsible for ensuring that your fleet meets all legal requirements under Irish law, including NTA regulations. FleetX is a management tool - it does not provide legal, regulatory, or compliance advice. You should consult the NTA or a qualified adviser for official compliance guidance.
We aim to provide a reliable, continuously available service but do not guarantee 100% uptime. Planned maintenance will be communicated in advance where possible. We are not liable for losses resulting from service interruptions beyond our reasonable control.
To the fullest extent permitted by Irish law, FleetX's total liability to you for any claim arising from use of the Service is limited to the amount you paid us in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential losses, including lost profits or data loss.
Nothing in these Terms limits our liability for fraud, death, personal injury caused by negligence, or any other liability that cannot be excluded by law.
You may terminate your account at any time. We may terminate or suspend your account if you breach these Terms, with immediate effect for serious breaches or after notice for other breaches.
Upon termination, your fleet data will be available for export for a limited period, and will then be deleted or anonymised within a reasonable period (typically within 30 days), other than records we are required to retain for legal or tax purposes. Billing and transaction records may be retained for up to 7 years to meet Irish tax and accounting obligations. Further detail is set out in our Privacy Policy and in Schedule 1.
All intellectual property in the FleetX platform - including the software, design, trademarks, and content - belongs to us or our licensors. You may not copy, adapt, or distribute any part of the Service without our written permission.
These Terms are governed by the laws of Ireland. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the Irish courts.
We may update these Terms from time to time. When we make material changes, we will notify active subscribers by email with at least 14 days' notice before changes take effect. Continued use of the Service after that date constitutes acceptance of the new Terms.
For any questions about these Terms, contact us at:
Email: hello@fleetx.ie
Location: Dublin, Ireland
This Data Processing Agreement ("DPA") forms part of, and is subject to, these Terms of Service (the "Agreement") between FleetX Limited (the "Processor", "we", "us", "our") and the customer who has agreed to the Agreement (the "Controller", "you", "your"). It applies where, and to the extent that, FleetX processes Customer Personal Data on your behalf in the course of providing the Service. Where there is any conflict between this DPA and the rest of the Agreement on the subject of data protection, this DPA prevails.
In respect of Customer Personal Data, you are the controller and FleetX is the processor. You are responsible for ensuring you have a lawful basis to collect and process Customer Personal Data and to have FleetX process it on your behalf, including providing any required notice to, or obtaining any required consent from, the relevant data subjects (such as your drivers). FleetX will process Customer Personal Data only to provide and support the Service, and as described in this DPA and Annex 1.
FleetX will process Customer Personal Data only on your documented instructions (including regarding international transfers), unless required to do otherwise by EU or Irish law, in which case FleetX will inform you of that requirement before processing unless the law prohibits it. Your instructions are set out in this DPA, the Agreement, and your use of the Service's features. FleetX will inform you if, in its opinion, an instruction infringes Data Protection Law.
FleetX ensures that any person authorised to process Customer Personal Data is bound by an appropriate duty of confidentiality and processes that data only as instructed.
Taking into account the state of the art, the costs of implementation, and the nature, scope and purposes of processing, FleetX implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk, in accordance with Article 32 GDPR. The current measures are described in Annex 2. FleetX may update these measures from time to time provided the level of protection is not reduced.
You provide a general authorisation for FleetX to engage sub-processors to process Customer Personal Data. The sub-processors engaged as at the date of this DPA are listed in Annex 3. FleetX imposes data-protection obligations on each sub-processor that are no less protective than those in this DPA, and remains responsible to you for each sub-processor's performance. FleetX will give you reasonable prior notice of any intended addition or replacement of a sub-processor (for example, by updating Annex 3 and the list published on the FleetX website, and/or by email to active subscribers). You may object on reasonable data-protection grounds within 14 days of notice; the parties will work in good faith to resolve the objection, and if it cannot be resolved you may terminate the affected Service.
Customer Personal Data is stored in the EU West (Ireland) region. Where any processing by FleetX or a sub-processor involves a transfer of Customer Personal Data outside the European Economic Area, FleetX ensures that such transfer is subject to appropriate safeguards under Data Protection Law, such as an adequacy decision (including the EU-US Data Privacy Framework) or the European Commission's Standard Contractual Clauses.
Taking into account the nature of the processing, FleetX will assist you by appropriate technical and organisational measures, insofar as possible, to respond to requests from data subjects exercising their rights under the GDPR. Where a data subject contacts FleetX directly regarding Customer Personal Data, FleetX will refer them to you.
FleetX will notify you without undue delay after becoming aware of a personal data breach affecting Customer Personal Data, and in any event within 72 hours. FleetX will provide sufficient information to allow you to meet any obligations to report the breach to a supervisory authority and/or affected data subjects, and will reasonably assist you in doing so.
FleetX will provide reasonable assistance with any data protection impact assessments and prior consultations with a supervisory authority that you are required to carry out under the GDPR, taking into account the nature of the processing and the information available to FleetX.
On termination or expiry of the Agreement, FleetX will, at your choice, delete or return all Customer Personal Data, and delete existing copies, unless EU or Irish law requires continued storage. Following account closure, Customer Personal Data is deleted or anonymised within a reasonable period (typically within 30 days), other than records required to be retained for legal or tax purposes.
FleetX will make available to you the information reasonably necessary to demonstrate compliance with Article 28 GDPR and this DPA, and will allow for and contribute to audits, including inspections, conducted by you or an auditor mandated by you. Such audits may be conducted no more than once per year (except where required by a supervisory authority or following a personal data breach), on reasonable prior written notice, during business hours, subject to confidentiality, in a manner that does not disrupt FleetX's operations, and at your cost. FleetX may satisfy this obligation by providing relevant documentation and answering reasonable questions.
The liability of each party under or in connection with this DPA is subject to the limitations and exclusions of liability set out in the Agreement.
This DPA is governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction, consistent with the Agreement. Except as amended by this DPA, the Agreement remains in full force and effect.
Subject matter: FleetX's provision of the FleetX taxi fleet management Service to the Controller.
Duration: For the term of the Controller's subscription, plus any retention period described in the Privacy Policy.
Nature and purpose: Collection, storage, organisation, retrieval, display, and deletion of records entered by the Controller, to enable the Controller to manage their taxi fleet (including compliance tracking, rent and payment records, driver records, and reporting).
Categories of data subjects:
Types of personal data:
Special category data: The Service is not designed or intended to process special category personal data (Article 9 GDPR). The Controller must not enter special category data into the Service.
FleetX maintains the following measures (which may be updated provided protection is not reduced):
| Sub-processor | Purpose | Location / safeguard |
|---|---|---|
| Supabase | Database hosting and authentication | EU West (Ireland) |
| Resend | Transactional email delivery | EU |
| Netlify | Application and website hosting / content delivery | US (Standard Contractual Clauses / EU-US Data Privacy Framework) |
| Stripe | Payment and subscription processing (billing data) | EU / US (PCI-DSS; Standard Contractual Clauses / EU-US Data Privacy Framework) |
Stripe processes the Controller's billing data. Customer Personal Data relating to drivers and other data subjects is processed primarily by Supabase and Netlify in connection with hosting and delivery of the Service.